It is not uncommon for a terminal to lose its connection to the internet or for your internet to go down. Here is Tim’s order of operations for internet processing troubleshooting.
1. If you have a computer on the same network, attempt to access the internet. Make sure to go to a page that is not the home page to ensure connection.
a. If the Internet on your computer is also down reset your router. If this does not fix the problem contact your Internet Service Provider (ISP).
b. If the internet on the computer is working, unplug the ethernet cord and the power cord from your terminal. Wait 30 seconds and then plug your ethernet cord in first, followed by the power cord. This will connect you back to your network 99% of the time.